• Section 1 - Purpose and Context
• Section 2 - Definitions
• Section 3 - Policy Statement
• Students At Risk of Not Successfully Completing Subjects
• Support Available to Students
• Section 4 - Procedures
• Section 5 - Guidelines

Section 1 - Purpose and Context

(1) Western Sydney University is committed to ensuring its students are provided with the support and resources required to assist them to be successful in their studies.

(2) This policy outlines the support available to students to assist them with successfully completing their subjects and the University's processes for ensuring that students are aware of these support options.

(3) This policy is published in accordance with the University's obligations under the Higher Education Support Act 2003.

(4) This policy should be read in conjunction with the guidelines and procedures sections of this policy and other relevant University policies, including:

1. Assessment Policy
2. Disability Policy
3. Disruption to Studies Policy
4. Domestic and Family Violence Support Policy
5. Enrolment Policy
6. Gender Equity Policy
7. Health Safety and Wellbeing Policy
8. Indigenous Australian Education Policy
9. Medical Assistance Policy
10. Mental Health and Wellbeing Policy
11. Privacy Policy
12. Progression Policy
13. Research Higher Degree Candidature Essential Resources Policy
14. Respect and Inclusion in Learning and Working Policy
15. Sexual Harassment Prevention Policy
16. Sexual Misconduct Prevention and Response Policy
17. Teaching and Learning - Fundamental Code 

Section 2 - Definitions

(5) As per the Policy DDS Glossary.

Section 3 - Policy Statement

(6) The University will ensure that support is available to students to assist them with successfully completing their subjects and that students are made aware of these support services throughout their study.

Students At Risk of Not Successfully Completing Subjects

(7) The University will monitor student engagement to identify students who may be at risk of not successfully completing their subjects.

(8) The University will communicate with students identified as at risk to ensure they are aware of support services available to assist them in successfully completing their subjects.

Support Available to Students

(9) The University offers numerous support options for students to assist in successful completion of their subjects, such as:

1. Library services
2. Student Wellbeing services 
3. ‘How To’ Assessment Guides
4. Academic Literacy workshops
5. Access to Studiosity
6. Mathematics Education Support Hub (MESH)
7. Peer Assisted Study Sessions (PASS)

(10) The University will publish information regarding support for students on its website.

Section 4 - Procedures

(11) Assessment Procedures - Review of Grade

(12) Curriculum Advice to Students Procedures

(13) Deferred Exam Procedures

(14) Disruption to Studies Procedures

(15) Research Higher Degree Candidature Essential Resources Procedures

Section 5 - Guidelines

(16) Assessment Guide