• Section 1 - Purpose and Context
• Section 2 - Definitions
• Section 3 - Policy Statement
• Section 4 - Procedures
• Section 5 - Guidelines

Section 1 - Purpose and Context

(1) The Education Services for Overseas Students (ESOS) Act 2000 and the National Code of Practice mandate particular tuition fee refund entitlements for overseas students studying in Australia.

(2) Universities Australia (UA) has endorsed ESOS compliant Code of Practice and Guidelines for Australian Universities. The University of Western Sydney, as a member of UA, has endorsed and adopted these guidelines in its International Student Fees and Refund Agreement.

(3) The UWS Enrolment Policy provides the institutional policy framework for all UWS fees and refunds matters. The UWS International Student Fees and Refund Agreement (the Agreement) provides additional details to ensure overseas students' particular consumer rights are protected.

Section 2 - Definitions

(4) UWS International Student Fees and Refund Agreement contains all relevant definitions.

Section 3 - Policy Statement

(5) The University of Western Sydney provides all prospective overseas students with an ESOS compliant fees and refund agreement as part of the recruitment and enrolment process.

(6) The Agreement is provided as part of the UWS International Offer Pack and is therefore part of the written agreement between each overseas student and the University.

(7) The Agreement can be found on the University's International Fee and Refund Agreement pages.

Section 4 - Procedures

(8) The Agreement contains step by step instructions on how to obtain a refund.

Section 5 - Guidelines

(9) Other relevant ESOS related information can be found at the University's Education Services for Overseas Students (ESOS) pages.

(10) The Australian Government's fact sheet for overseas students on Refund Amendments can be found on the Government's Australian Education International webpage for Quick Info.