(1) The University provides integrated academic and personal support to students at all stages of the student lifecycle and offers advice to help students identify their educational needs and goals, navigate through administrative requirements, be successful in their studies and have a positive student experience. (2) The purpose of this policy is to indicate who can provide course and administrative advice to students, and how this advice is to be recorded. (3) The policy applies to all University staff and should be read in conjunction with the Enrolment Policy, Assessment Policy - Criteria and Standards-based Assessment, Examinations Policy, Disability Policy, and Records and Archives Management Policy. (4) For the purpose of this policy: (5) The University will provide information to prospective and current students in accordance with the Higher Education Standards Framework (Threshold Standards) 2015. Routine and specialist course advice, and administrative advice, will be provided to assist students make decisions about courses or units, and to plan and participate in educational and other activities. The advice will: (6) The University will ensure all information regarding courses and policies is available on the University's website. (7) Course advice and administrative advice may be provided directly by a staff member or published by the University on its website or systems or in printed material. (8) Routine course advice may be provided by staff members whose responsibilities include providing academic advice including admissions staff, Directors, Academic Programs, Academic Director, Widening ParticipationCourse Advisors, Unit Coordinators, members of supervisory panels, student support service staff, careers education consultants, school administrative staff, Student Central, and other designated staff in the Student Experience Office. (9) Specialist course advice may be provided by: (10) Staff should provide course advice to students which is: (11) Directors, Academic Program should ensure that relevant course advice is clearly communicated to staff who provide routine academic advice on their program. (12) Staff who provide specialist course advice to individual students will: (13) Course advice provided to students enrolled in double degree courses should reflect the differential responsibilities of the schools in relation to the double degree. The following principles apply: (14) Where a unit, specialisation or course has been discontinued, staff who provide specialist course advice must take account of the following: (15) Staff qualified to do so by virtue of their role may provide advice to students to facilitate their access to services and support. (16) Staff of the Student Experience Office, through Student Central, may provide administrative advice to a student in relation to their study and/or progression, legislative requirements, enrolment and financial matters, leave of absence or deferment, exams or graduation, University policies and the Student Code of Conduct. (17) School administrative staff will provide advice about particular school requirements, and may assist students to understand other requirements, referring them to appropriate staff for further advice. (18) School academic staff may also provide advice about various academic processes, including in accordance with the relevant University's policies. (19) Staff qualified to do so by virtue of their role may give administrative advice to international students in relation to enrolment, progression, completion and welfare. Appropriate staff may also give advice on complying with student visa conditions and other legislative requirements. All staff who give advice to international students must record the advice in the student's file. (20) Staff should advise commencing students that, to successfully complete a course at Western Sydney University, they need to be able to meet all the inherent requirements. If a student is applying for a course, they should be encouraged to read the inherent requirements to ensure they are able to meet them. Students with a disability or chronic health condition may be able to have reasonable adjustments made to enable them to meet these requirements. Assistance with reasonable adjustments is available from the Student Disability Service. Consideration should also be given to a student's cultural and religious background/beliefs, which may impact on participation in their course or unit. Guidance is available on the Disability Service's Inherent Requirements web page. (21) The Progression and Unsatisfactory Academic Progress Policy encourages poorly performing students to explore other options that may be more appropriate for them, and aims to prevent students incurring significant costs. The University will exercise a duty of care to students who incur fees and who are not well suited to tertiary study, and not permit poorly performing students to study indefinitely. (22) Academic Course Advisors will provide advice about services and support available for students, and will refer them to the appropriate web pages and University services. (23) Guidance to assist Academic Course Advisors in discussions with students identified as being at risk of not progressing through their course is available in the Course Advising Toolkit. (24) An example of a Course Advising Toolkit produced by the School of Business is available here as a model which can be adapted by schools. (25) Refer to document "Email Capture - cc to TRIM" for details of how to send a copy of the email (record of your advice) to the student file.Course Advice to Students Policy
Section 1 - Purpose and Context
Section 2 - Definitions
Top of Page
Section 3 - Policy Statement
Section 4 - Procedures
Part A - Course Advice
Part B - Administrative Advice
Advising International Students
Part C - Inherent Requirements of Courses
Part D - Advising Students at Risk
Section 5 - Guidelines
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