Status and Details

This page contains information about the status, approval and implementation of this document, contact details for the relevant Unit Head and document author and, on the right, a brief summary of changes between this and the previous version.

Complaint Management Policy

Status	Current
Effective Date	26th February 2021
Review Date	26th February 2026
Approval Authority	Vice-Chancellor and President
Approval Date	24th February 2021
Expiry Date	To Be Advised
Unit Head	Linda Watson Manager, Complaints Resolution 96787465
Enquiries Contact	Linda Watson Manager, Complaints Resolution 96787465

Summary of Changes from Previous Version

This slightly amended document includes minor changes to Clause 42, sub-points a. and b. that were omitted from the previous published version.

Clauses Amended:Procedures: 42