Status and Details

This page contains information about the status, approval and a summary of the changes from the previous version of the document. Please note that the Unit Head listed on this page is the current owner of this policy and may not reflect the University position/staff member who owned this policy at the time of publication.

Student Feedback Policy

Show Field Notes

Status	Current	Indicates if this version of the document is in effect (Current), yet to come into effect (Future), or expired (Historic).
Effective Date	24th July 2024	This is the date on which this version of the document came into effect.
Review Date	24th July 2025	The next review of this document is scheduled to commence on this date.
Approval Authority	Academic Senate	The noted authority approved this is version of the document.
Approval Date	24th July 2024	This is the date on which this version of the document was approved by the authorised authority.
Expiry Date	Not Applicable	This is the date on which this version expires. It may still apply, conditionally, after this date.
Unit Head	Brian Stout Pro Vice-Chancellor, Learning and Teaching b.stout@westernsydney.edu.au	This is the officer generally responsible for day to day administrative matters.
Enquiries Contact	Brian Stout Pro Vice-Chancellor, Learning and Teaching b.stout@westernsydney.edu.au	General enquiries should be directed to the officer/area listed.

Summary of Changes from Previous Version

The revised and renamed Student Feedback Policy sets out governance arrangements for student feedback collections across the University with a principles-based policy document. In creating a principle-based policy, there has been some expansion of the scope to cover the collection of all student feedback that gathers information from students about the student experience of teaching, learning, curricular and co-curricular activities, with exceptions relating to research projects, conducted as part of curriculum for internal use, prospective students and transaction-based service ratings. This was to ensure that all student surveys are captured under the principles of this Policy. The procedural elements governing the administration of collecting student feedback have been collated into mandatory Student Feedback Procedures.

This revised suite of documents addresses the concerns of over-use of surveys and competing timeframes for survey completion. They also categorise student feedback surveys included under these policy documents, into four classifications, and provide clarity around scope, approval, prioritising and timeframes associated with conducting student surveys.

The ‘Approval Authority’ for the current Student Feedback on Units and Teaching Survey Policy is the Vice-Chancellor. In considering that the revised and renamed Student Feedback Policy sets out the academic monitoring and review of the key parameters and performance indicators for academic planning and academic quality improvement processes, the VC and Academic Senate agreed that the ‘Approval Authority’ of the revised policy should be Academic Senate.

Approved at 8 December 2023 Academic Senate [AS23/06:07]

Clauses Amended:Policy: All Procedures: All